Edit and Remove Participants

Crowdpurr allows you to edit and remove participants that join your Experiences. You may find it useful to update a participant's lead capture information such as Nickname or Email Address. You can even switch a player to a different Advanced Team when using the Advanced Team Mode for Team Trivia.

Additionally, you can remove a participant from your Experience. You may want to do this if the participant joined your Experience without permission, is responding with profanity to Text Answer questions, chose a vulgar nickname, or for a variety of other reasons that may cause you to remove a participant from the Experience.

Editing Existing Participants

To edit an existing participant in your Experience, click on the purple Leads tab, then click on the Participants section. 

This table lists all of the participants in your Experience. You can also use the Search bar to search for a participant by their name, team, or any lead capture input field.

To edit a participant, click on the blue Edit Participant button with the pencil and paper icon under the Edit? column to the right of the row.

Upon clicking the Edit Participant button, an Edit Participant form will appear that allows you to update the participant's lead capture fields. Enter any updates and then save changes by clicking on the green Save button. This will update the Experience Dashboard, Presentation View, and all Participant Views.

Edit menu for an existing participant's lead capture information

Removing Existing Participants

If you wish to completely remove a participant from your Experience, click on the red circular Remove Participant (trash) button shown on the left side of the Edit Participant form.

This will completely remove the selected participant's responses, scores, and rankings from the Experience. This cannot be undone so please be careful. Upon clicking this, the participant will be removed and logged out of the Experience.

Can Participants Remove Their Own Participant Accounts?

In the Lead Capture Settings section, Crowdpurr gives you the option to enable or disable a setting called Allow Participants to Remove. Enabling this setting allows your players to remove all the personal data they've submitted to your Experience and is useful if your Experience must comply with General Data Protection Regulation (GDPR).

For more information, please check out the following page: Advanced Participant Settings

Removing a Participant From All Experiences

Checking the Remove From All Experiences? checkbox when removing a participant will remove that participant from all Experiences they have participated in. This is useful when you know you have a participant you no longer want to be a part of any of the Experiences they've joined (e.g. in a multi-game trivia configuration). This removes the participant from any and all Experiences they've joined.

Does Removing Participants Ban Them? How Do I Ban Participants Permanently?

Removing a participant simply logs them out of your Experience and removes their response data (e.g. votes, answers, rankings, etc.) They will still be free to log back in and create a new player.

It's difficult to truly "ban" a participant as they can always refresh their browser, switch to a new device, etc. If you want to truly ban participants, we recommend using the VIP Guest List feature to regulate access to your Experience. If you remove a participant from the VIP Guest List and then remove the participant using the above method, they will not be able to join again.