This article explains the advanced Participant Settings section found on the Experience Dashboard's purple Crowd Leads tab under the Lead Capture Settings section. Many of the settings require the Seminar Plan or higher.
The Participant Settings are various settings that affect your participants' accounts and how they access your Experience. With these first two settings, you can decide when they should fill out the sign-in page for your Experience, and if you want participants to enter their own nickname or use an auto-generated one created by Crowdpurr. (Seminar Plan and higher)
Participants Sign In First
When this setting is enabled, it requires participants to sign in (entering their nickname and Lead Capture Data, if enabled) immediately before entering your Experience as a requirement to entering. If disabled, it will require them to sign in immediately after answering their first question, posting, etc.
Having participants sign in after answering their first question is beneficial in use cases where you want to immediately engage the participant with your content before asking them to complete a sign-in page. This could be especially great for any kind of event format with walk-up participants, such as trade shows, at a central hub for your event, etc. where you want to engage participants before showing a sign-up page that can cause friction and abandonment of the interactive Experience.
For most virtual and live events, it makes sense to have Participants Sign In First enabled, otherwise, it could be jarring to answer the first Poll or Trivia Game question and then have to complete a sign-in form.
For Seminar Plan users or higher, when the Auto-Generate Names feature is enabled, Crowdpurr will create a random fun nickname for each participant who joins your Experience. Examples are DaisyFlower5, SunSurfer2, FastFlyer1, or SunriseSkater9. This can be helpful for keeping participants anonymous, as the Rankings Leaderboard won't display their actual names, nor for your users' posts on Social Walls.
It will also prevent your participants from entering inappropriate names when joining your Experience. A participant's nickname is one of the few pieces of data actually displayed to your entire crowd on the Rankings Leaderboard for Trivia and Bingo Games so a precautionary measure is to not allow participants to enter their own nicknames. If you are worried about participants entering something cheeky, this setting will stop that. However, you can always remove participants manually in the Participants section after they've joined.
|A sign-in page with Auto-Generate Names enabled|
These settings will determine how Crowdpurr should handle participants refreshing the Mobile View and how to allow participants to sign back into a previous participant account.
Allow Multiple Sign-Ins
Crowdpurr will remember a mobile device and participant once they sign in to an Experience. Even if the mobile device's browser is refreshed, the device gets turned off, the device is signed off for hours, etc. Crowdpurr will still remember the device, participant, and their status in the Experience.
Sometimes there are situations where you may want to allow participants to discard their current participant account and create a new one (e.g. nickname, team selection, etc.). For example, if your event uses shared devices (like community iPads at a school) between games and/or you simply want to allow participants to change their nickname or team selection.
With Allow Multiple Sign-Ins enabled, Crowdpurr will ask if the user wants to Continue Answering or Create New Player if a participant refreshes their browser or navigates to a new Experience. If Allow Multiple Sign-Ins is disabled, each device will always retain the current participant account. Your Experience will not give the option to continue or create a new participant.
|With Allow Multiple Sign-Ins Enabled||With Allow Multiple Sign-Ins Disabled|
Upon refreshing the browser or joining a new Experience, Crowdpurr asks if the user wants to create a new participant account. If so, they will enter a new nickname and fill out any active Crowd Lead Fields.
Upon refreshing the browser or joining a new Experience, Crowdpurr does not allow a new sign-in and shows the current participant's status. They will continue to use their previous participant account and data.
Allow Participants to Sign Back in
Enabling this setting will allow your participants to sign back into a previously created participant account by using their Email Address or Phone Number. This is beneficial if you'll have multiple Experiences at your event or a series of Trivia Games, for example, where you want players to play with the same participant account for Multi-Game Rankings. It even allows players to sign back in from different devices throughout your event or series.
To use it, you will need to have either the Email Address or Phone Number lead capture field enabled and required on all Experiences where you'll allow participants to sign back in. When Allow Participants to Sign Back In is enabled, when a player signs in to an Experience and enters an Email Address or Phone Number, Crowdpurr will check if there is a participant account matching the participant's Email Address or Phone Number. If it finds one, it will sign them in as that participant and continue their session playing as that participant.
With this setting disabled, the same Email Address or Phone Number cannot be used more than once to sign in to the same Experience. An error will be returned if a participant tries to sign back in with the same Email Address or Phone Number. For different experiences, if a player tries to sign in from a different device, a completely new participant account will be created that is not linked to the other ones, even if the same Email Address or Phone Number is used.
Sharing Participant Devices
For Seminar Plan users or higher, the following setting applies when your participants share devices at an event, such as a walk-up trade show booth with several tablet devices. Or any live event where "community" devices are shared. For example, walking up to the front of a town hall meeting and submitting a vote from a series of shared, limited tablet devices.
Auto-Reset Participant Devices
Enabling Auto-Reset Participant Devices will automatically reset the Mobile View of the Expereince after a participant has completed it (e.g. finished a Poll or Trivia Game) or has walked away and enough inactivity has passed.
When this reset occurs, the device's Mobile View will reset to the sign-in page once a participant successfully finishes your Trivia Game or Poll. Or in the case they don't finish, after approximately ninety seconds with no activity, the Mobile View will reset.
This setting is extremely useful when using Crowdpurr for your walk-up trade show booth survey, poll, trivia game, or another use case. Your booth and event staff don't have to worry about constantly resetting the tablet devices after each participant interacts with your Experience to get them ready for the next participant. They can continue to work with visitors while Crowdpurr automatically gets your booth devices ready for the next participant.
If disabled, your device's Mobile Views will not automatically reset.
Automatically Log In Participants
For Seminar Plan users or higher, this setting allows you to automatically bypass the participant sign-in page by passing each participant's sign-in fields on the URL for the Mobile View. This is beneficial for users who already possess their participants' lead capture data, in a CRM or an event app for example, but still want to have some fields entered into Crowdpurr to have associated with participants' responses without burdening participants with entering the same sign-in information again.
To learn more about this feature check out Automatically Log In Participants from an Event App.
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