This article explains the advanced Participant Settings section found on the purple Leads tab on the Experience Dashboard. Many of the settings on this page require the Seminar Plan or higher.
Lead Capture Settings section under the Leads tab
The Participant Settings column contains various settings that affect your participants' accounts and how they access your Experience.
When the Auto-Generate Names feature is enabled, Crowdpurr will create a random fun nickname for each participant who joins your Experience. Examples are DaisyFlower5, SunSurfer2, FastFlyer1, and SunriseSkater9. This can be helpful for keeping participants anonymous, as the Rankings Leaderboard won't display their actual names, nor for your users' posts on Social Walls. This feature is available for Seminar Plan users and higher.
It will also prevent your participants from entering inappropriate names when joining your Experience. A participant's nickname is one of the few pieces of data actually displayed to your entire crowd on the Rankings Leaderboard for Trivia and Bingo Games so a precautionary measure is to not allow participants to enter their own nicknames. If you are worried about participants entering something cheeky, this setting will stop that. However, you can always remove participants manually in the Participants section after they've joined.
|A sign-in page with Auto-Generate Names enabled|
These settings will determine how Crowdpurr should handle participants refreshing the Participant View and how to allow participants to sign back into a previous participant account.
Allow Multiple Sign-Ins
Crowdpurr will remember a mobile device and participant once they sign in to an Experience. Even if the mobile device's browser is refreshed, the device gets turned off, the device is signed off for hours, etc. Crowdpurr will still remember the device, participant, and their status in the Experience.
Sometimes there are situations where you may want to allow participants to discard their current participant account and create a new one. (e.g. Nickname, team selection, etc.) For example, if your event uses shared devices (like community iPads at a school) between games and/or you simply want to allow participants to change their nickname or team selection.
With Allow Multiple Sign-Ins enabled, Crowdpurr will ask if the user wants to Continue Answering or Create New Player if a participant refreshes their browser or navigates to a new Experience.
If Allow Multiple Sign-Ins is disabled, each device will always retain the current participant account. Your Experience will not display the option to continue answering or create a new participant.
|With Allow Multiple Sign-Ins Enabled||With Allow Multiple Sign-Ins Disabled|
|Upon refreshing the browser or joining a new Experience, Crowdpurr will give the option to Create New Player. If so, they will enter a new nickname and fill out any active Crowd Lead Fields.||Upon refreshing the browser or joining a new Experience, Crowdpurr does not allow a new sign-in and shows the current participant's status. They will continue to use their previous participant account and data.|
Allow Participants to Sign Back in
Enabling this setting will allow your participants to sign back into a previously created participant account by using their Email Address or Phone Number. This is beneficial if you'll have multiple Experiences at your event or a series of Trivia Games, for example, where you want players to play with the same participant account for Multi-Game Rankings. It even allows players to sign back in from different devices throughout your event or series.
To use it, you will need to have either the Email Address or Phone Number lead capture field enabled and required on all Experiences where you'll allow participants to sign back in. When Allow Participants to Sign Back In is enabled, when a player signs in to an Experience and enters an Email Address or Phone Number, Crowdpurr will check if there is a participant account matching the participant's Email Address or Phone Number. If it finds one, it will sign them in as that participant and continue their session playing as that participant.
With this setting disabled, the same Email Address or Phone Number cannot be used more than once to sign in to the same Experience. An error will be returned if a participant tries to sign back in with the same Email Address or Phone Number. If a player tries to sign in from a different device for a different Experience, a completely new participant account will be created that is not linked to the other ones, even if the same Email Address or Phone Number is used.
Participant Data & GDPR
By default, the Allow Participants to Remove Data setting is disabled and does not allow participants to remove their participant accounts and data from the Participant View. Keeping this setting disabled is especially important in passive playback modes for Trivia Games such as Crowd Controlled Mode or Fully Automatic Mode (looping) to prevent players from removing their player accounts in order to play through a game more than once.
Enabling Allow Participants to Remove Data allows your participants to remove all of the personal data they've submitted to your Experience. Enabling this is useful if your Experience must comply with General Data Protection Regulation or GDPR.
|The Delete All Data option is blocked out when the Allow Participants to Remove Data setting is disabled.|
Sharing Participant Devices
For Seminar Plan users or higher, the following setting applies when your participants share devices at an event, such as a walk-up trade show booth with several tablet devices. Or any live event where "community" devices are shared. For example, walking up to the front of a town hall meeting and submitting a vote from a series of shared, limited tablet devices.
Auto-Reset Participant Devices
Enabling Auto-Reset Participant Devices will automatically reset the Participant View of the Experience after a participant has completed it (e.g. finished a Poll or Trivia Game) or has walked away and enough inactivity has passed.
When this reset occurs, the device's Participant View will reset to the sign-in page once a participant successfully finishes the Trivia Game or Poll. Or in the case they don't finish, after approximately ninety seconds with no activity, the Participant View will reset.
This setting is extremely useful when using Crowdpurr for your walk-up trade show booth survey, poll, trivia game, or another use case. Your booth and event staff don't have to worry about constantly resetting the tablet devices after each participant interacts with your Experience to get them ready for the next participant. They can continue to work with visitors while Crowdpurr automatically gets your booth devices ready for the next participant.
If disabled, your device's Participant Views will not automatically reset.
Automatically Log In Participants
For Seminar Plan users or higher, this setting allows you to automatically bypass the participant sign-in page by passing each participant's sign-in fields on the URL for the Participant View. This is beneficial for users who already possess their participants' lead capture data, in a CRM or an event app for example, but still want to have some fields entered into Crowdpurr to have associated with participants' responses without burdening participants with entering the same sign-in information again.
To learn more about this feature check out Automatically Log In Participants from an Event App.
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