The Experience Dashboard is where you design, configure, and run your Experience. Everything involving your Experience happens on the Experience Dashboard. After you start your Experience, the Experience Dashboard will automatically update in real-time with your crowd's responses and Experience data!
This article discusses the following tools to set up your Experience and manage it while it's live such as the Control Center, Active Question, Experience Status Bar, Viewer Controls, and Experience Setup Panel.
The Control Center
The Control Center is where you start, pause, finish, and reset your Experience. You control your Experience's "status" using the buttons located in this section. When you first create an Experience, it is in the Ready state and your crowd cannot interact with it yet. You must "start" it to open your Experience for crowd interaction. When you're finished, you can "finish" your Experience and then reset it to clear out any test responses you don't want.
Click the Play button to start your Experience.
Changes your Experience from the Ready state to Live.
Click the Pause button to temporarily stop your Experience.
Click the Stop button to end your Experience, putting it in the Finished state.
Click the Reset button to get your Experience ready to play again.
This puts it from the Finished state to the Ready state.
Crowd Views also allow you to open the Presentation View. Clicking on the Presentation View button will open it in a new browser tab that you can then detach and move for a projector or HDTV you have connected to the video output of your computer. The Presentation View shows an overall view of your Experience that your crowd uses, in addition to their mobile devices, to follow along and see various aspects of your Experience (e.g. the Active Question, Live Rankings, Live Answer Results, etc.) To learn more about the Presentation View, please check out the following article - The Presentation View Explained
The Experience Dashboard also lists your Experience's Crowd URL. This is a test URL you can use to see how your Experience will look on your crowd's Participant View on their mobile device. You can also open up the Presentation View from the Crowd View to simulate participation by voting/playing your Experience when you're testing it. For more information on how the Participant View works, please read the following article from our Help Center - The Participant View Explained.
The Experience Code is also shown in the Control Center. This is the code your crowd types in to join your Experience. The Experience Code is a randomly generated five-digit code that identifies your Experience. If you're a Seminar Plan subscriber or higher, you can customize this code (e.g. COMPANYPOLL, OURTRIVIA, etc.) To learn more about customizing an Experience Code, please check out this article - Customizing Access Codes For Experiences.
The Active Question
The Active Question selector lets you update the "Active Question" of your Experience, which is the current question that your crowd sees on both their mobile device and the Presentation View. When your Experience has multiple questions, use the Active Question selector to move your Experience through its questions. There are also settings to have your Experience run automatically without you having to update the Active Question.
Various ways to use the Active Question selector
When you update the Active Question, it updates across the entire crowd's mobile devices and the Presentation View in real time! Use the arrow buttons to navigate to the previous or next question.
Alternatively, you can click on the question number and manually type the Active Question you'd like to set the game on. If your Experience only has one question, you'll need to add additional questions to use this selector.
The Experience Status Bar
The Experience Status Bar shows the status of your Experience at all times. Experiences can have the following statuses:
- Ready to Start: This state will show your crowd an "Experience will start shortly" message. Use this when you want to have your Experience ready, but not yet open for interaction from your crowd.
- Live: Press the green Play button in the Control Center to set your Experience to go "Live" and open your Experience to participation. Once you set your Experience to "Live" it will stay open until you pause or finish your experience.
- Paused: Press the gray Pause button in the Control Center to pause your Experience temporarily. When your Experience is paused, your crowd cannot interact and will be shown an "Experience Paused. Will resume shortly." message. To learn more, check out the following article - Starting & Pausing Experiences.
- Finished: Press the yellow Stop button in the Control Center to finish and finalize your Experience and close audience participation. When your Experience is finished, your crowd will be shown an "Experience Finished. Thank you for participating." message. After your Experience is finished, you can reset it to start it over and clear out any test responses. To learn more, check out the following article - Finishing & Resetting Experiences.
The Viewer Controls area allows you to toggle various "views" on the Presentation View. For Polls, you can enable Start Question, Show Live Answer Results, and Show Question Notes on each question. For Trivia Games, you can toggle Show Live Answer Results, Correct Answer, Show Question Notes, and Live Rankings. For Bingo Games, you can toggle Call Square and Call All Squares. Simply click on the specific buttons to toggle the views. To learn more about the various displays you can toggle on the Presentation View for both Trivia Games and Polls, please visit the following articles -
- Trivia Games - Showing Live Answer Results, Correct Answer, & Live Rankings
- Bingo Games - Showing Game Notes & Rankings Leaderboard
- Polls - Showing Live Poll Results
You can also use the keyboard shortcut at the end of each button caption under the Viewer Controls box to toggle the view.
The Quick Stats area shows real-time statistics for your Experience. Depending on the Experience Type and its settings, different statistics will be shown.
The Experience Setup Panel
The Experience Setup panel located at the very bottom of the dashboard is where you can add and edit questions, answer options, configure advanced settings, and view your Experience's results and participant data.
This tab allows you to edit and add questions to your Experience. All of your questions and answers are also listed here among other question-related settings. Each of your Experience's questions will have its own tab. You can switch back and forth between questions by clicking directly on their tab.
To add a new question, simply click on the Question Tools button to the right of the questions tabs and click on the green Add Blank Question button.
To learn more, check out these related articles:
- Adding, Editing, & Removing Questions
- Adding Image-Based Questions
- Adding Questions with the Trivia Database
- Shuffle Questions
- Importing Questions from a Spreadsheet
- Exporting Questions from an Experience
The green Settings tab allows you to update the Title, Description, Custom Logo, and many other advanced settings of your Experience.
To rename your Experience, navigate to the Custom Branding tab where you can update the Title and Description. Please note that any updates to the Title or Description occur in real-time. So updating these settings will also update across all connected players' Participant Views. Some users use this as a way to update players in real-time.
To learn more, check out these related articles:
- Advanced Poll Settings
- Advanced Trivia Game Settings
- Advanced Social Wall Settings
- Advanced Bingo Game Settings
The Summary Tab
The Summary tab shows a high-level "report card" view of all your Experience's questions, answers, and all the vote/answer statistics that were received from your crowd.
The Questions Overview section is an easier way to review all of your questions and answer data without having to click through every question tab on the previous Questions tab. You can also remove questions in bulk by using the Bulk Actions tool.
For more information, please check out - Adding, Editing, Moving, & Removing Questions
The Rankings Tab
The yellow Rankings tab only appears in Trivia Game and Bingo Game Experiences. It shows a summary of your players' scores, how many questions they answered correctly for Trivia Games, how many squares players have marked off for Bingo Games, and the overall leaderboard. This will list all of the participants and their individual scores. Depending on what Trivia Format your Trivia Game is set to, you will either see each player's Points or Percentage Correct.
You can also manually edit player scores by clicking on the green Edit (pencil) button. You can follow the steps in the following article to edit a participant's ranking - Edit Player Rankings.
To the right of each player's score, you'll also be able to view a score indicator in green which will demonstrate if the player's score increased, decreased, or remained stagnant after answering the last Active Question.
For more information on the Rankings Indicators feature, please visit - Trivia Game Settings - Interface
When Multi-Game Rankings are enabled, a switch will appear to toggle between only this game's rankings and the overall, Multi-Game Rankings.
Additionally, you can export your Experience's Player Rankings data as a CSV file spreadsheet by clicking on the Export Player Rankings button in the upper right-hand corner. If Show Multi-Game Rankings? is enabled, the button will show Export Multi-Game Rankings instead.
The Question tab displays Per-Question Rankings that allow you to review the performance and rankings of players on a single trivia question. This tab displays the ranked responses for the current Active Question only. This table also displays each player's Response Time to indicate how long the player took to answer the specific question.
The Crowd Activity Tab
The Crowd Activity tab shows a data table containing each and every vote, answer, or post that your Experience receives from your crowd. This tab lets you "drill down" and sort your crowd responses based on the Question, Player Name, or Player Email and also allows you to delete individual responses.
Additionally, you can export your Experience's crowd-response data as a CSV file spreadsheet (e.g. poll results, trivia game answers from the crowd) by clicking on the Export Crowd Activity button in the upper right-hand corner. To learn more about exporting Crowd Activity from an Experience, please visit the following article - Exporting Experience Results & Data.
The Leads Tab
The purple Leads tab allows you to configure various lead capture fields you can request from your participants such as First Name, Last Name, Email, etc. The various fields can be made required or optional. There are also some options relating to these fields.
For in-depth information on these lead capture settings, please check out the following Help Center page:
You can also see all the players who have joined your Experience by clicking the Participants tab. When your Experience is finished, you can then export your lead capture information as a CSV file spreadsheet by clicking the Export Crowd Lead Data button in the upper right-hand corner of the Participants tab.
To learn more, check out these related articles:
- Setup & Export Lead Capture Data of Your Participants
- Collect Custom Lead Captures From Your Participants
VIP Guest List
If you are using the VIP Guest List feature, you can also see all the verified VIP Guests who have joined your Experience by clicking the VIP Guest List tab. You can either import a list of your VIP Guests by clicking the Import List button on the upper-right corner of the VIP Guest List. On the other hand, you can also export a list of the same guests using the Export List button. For more information on this feature, please visit the following Help Center article - Verify Participants with VIP Guest List.