When you're ready to close and finalize interactions from your crowd on your Experience, you should finish and finalize it. This will stop all interactions and update the crowd's Mobile View and Projector View with a message that the "Experience has ended." Finishing your Experience is useful when you no longer want your crowd to use the Experience and you want them to focus their attention back on your presentation, another topic, etc.
Finishing Your Experience
To Finish your Experience, simply click the smaller circular yellow Stop button under the Control Center heading on the Experience Dashboard. This will stop all interaction from your crowd.
Resetting Your Experience
Now that your Experience is finished, to run it again for another "dry run" for testing purposes or for your actual live event, you'll need to reset it. Resetting will set your Experience back to the "Ready" state. This will update the crowd's mobile devices and Projector View to a "Welcome, the Experience will start soon" message. Below, we'll learn about options for handling existing crowd responses.
To reset your Experience, simply click on the circular blue Reset button under the Control Center heading on the Experience Dashboard. This will open the "Reset Experience..." dialog where you'll have two button options:
Clear Crowd Responses
Click the red Clear Crowd Responses button if you want to clear out all the current crowd responses. If you want to reset your Experience to a clean state so it can be run again as a "fresh" Experience, click on this option. It will also set your game's state to "Ready". This is the most common type of reset.
Remove Participant Accounts
Along with clearing out the Crowd Responses, you can also enable the Remove Participant Accounts setting. When this option is toggled On, selecting the Clear Crowd Responses option will also remove the participant accounts tied to the Experience. Participants will be required to sign in again and create a new participant account.
Keep Crowd Responses
Click the purple Keep Crowd Responses button if you want to reset the Experience's state back to "Ready" but still want to keep the existing crowd responses. There are some cases where this is useful, for example, when you want to re-run a trivia game for new players in your crowd but have them compete against previous players' scores.
After clicking on one of the above buttons, your Experience is now reset. To start it again, you'll need to click the green Start button.
More Helpful Articles
Check out the following articles to learn more on related topics:
- Export Your Trivia Game's Results & Participant Lead Capture to a Spreadsheet
- Exporting Social Wall Posts & Images
- Exporting Poll Results & Data to a Spreadsheet
- Exporting Lead Capture Data to a Spreadsheet
- Collect Lead Capture Data from Your Participants