Every Crowdpurr Experience is assigned a random five-digit access code. This is called the Experience Code and your crowd uses this code to identify and join your interactive Experience.
By default, Experience Codes are a random sequence of five characters. When your crowd visits your Experience's URL or hyperlink (e.g. crowd.live) on their mobile device, they must enter the Experience Code that is shown on the Experience Dashboard and Projector View.
One of Crowdpurr's premium features is having the option to customize the Experience Code of each of your Experiences. So instead of having a random, hard-to-enter and hard-to-remember code, you could set your Experience Code to something more customized and on-brand to your company, event, or organization like:
Your crowd would then enter this code at your Experience's URL on their mobile device. When your Experience Code is customized to your event or brand, it's easier for your crowd to remember and reinforces your brand identity. Custom Experience Codes can be between three and thirteen characters long.
Setting a Custom Experience Code
Premium subscribers on the Seminar Plan or higher can easily update their Experience Codes:
- Click on the green Edit (pencil) button next to the Experience Code in the Control Center on the Experience Dashboard (this button is disabled if you're not a Seminar Plan subscriber or higher)
- Type in a your desired custom Experience Code into the input field
- Press the green Save (checkmark) button
Your Experience Code is now updated and can be tested using the Mobile View.
Using the Same Experience Code & URL For Multiple Experiences
If you're using multiple Experience (e.g. Trivia Games or Polls) and you don't want to worry about telling your crowd about the different Experience Codes involved, you can choose to only use a single Experience Code.
You'll just need to make sure to assign that Experience Code to whichever Experience you want the Experience Code (and resulting URL) to point to at a given time.
For example, if you have a three-day event and want to use the Experience Code GAMETIME, your crowd URL would be crowd.live/GAMETIME. If you had multiple Trivia Games, you'd think you would need to use GAMETIME1, GAMETIME2, GAMETIME3, etc. You can use this approach. However you could also only inform your crowd to use GAMETIME and just make sure that for each game in your schedule, you update the upcoming Experience's Experience Code to GAMETIME before that Experience starts. By doing this, every time your crowd visits crowd.live/GAMETIME it will direct them to the current upcoming Trivia Game Experience. You're basically moving the Experience Code GAMETIME to current upcoming Experience.
This makes it so the crowd re-uses the same URL and doesn't have to worry about multiple codes. You'll just need to "unset" the Experience Code from the existing previously used Experience before assigning it to the next upcoming Experience. That way it is "free to use" in the system before you assign it. You can set any previous Experiences to any other Experience Code that is available.