All premium level Crowdpurr plans allow you to export and save every single Social Wall message that is posted by your participants to your Social Wall. Included with each post is what time it was received, what the message was, what its source was (e.g. Twitter, Instagram, Crowdpurr), and an image if one was included with the post. Additionally you can export your Crowdpurr-based Social Wall participants input lead capture data.
All exports are saved to a comma separated values (CSV) MS Excel-compatible file format for your later analysis and archival.
Export Social Wall Messages
On the "Crowd Activity" tab on the Experience Dashboard you can click on the "Export Crowd Activity" button. This will export every post from every single user to an Excel spreadsheet CSV file. You can perfectly archive every post your participants sent, where the post was sourced from, and the time the post was sent. This tab lets you view and export your Social Wall's participant activity for your records.
Export Social Wall Images
Crowdpurr is currently working on the automated export of Social Wall images. Until we finish this feature, you must manually export your Social Wall images.
You can manually export your Social Wall images by navigating to the Experience Dashboard and clicking on the blue Live Results tab. The Social Walls posts are displayed on this tab. In your web browser's menu, click on File -> Save As to save the Experience Dashboard as a web page. This should also save an images folder. Inside that folder will be several images including your Social Wall images.
Repeat this process for each tab of Social Wall posts that is available for your Social Wall.
We know this is cumbersome and not ideal and are working on a Social Wall images export function. Please email email@example.com if you need assistance.
Export Crowd Lead Capture Data
Lastly, on the "Crowd Lead Capture" tab on the Experience Dashboard you can click on the "Export Crowd Lead Capture" button. This will export every participant and any entered lead capture fields from the fields enabled on this tab (Seminar Plan only) to an Excel spreadsheet CSV file. This is a great way to archive your participants and capture their lead capture fields such as email, phone number, name, age, etc. You can then use this data for further analysis, marketing, contact lists, etc.
After exporting your Social Wall data and saving to Excel CSV files, you can feel free to reset your Social Walls and clear out any participant posts. You may then re-run your Social Wall on a new crowd as many times as you'd like using this method. You will still have your saved data exports to refer to for a historical record of your Social Walls.
Exporting Other Experience Types
Please see the following articles for exporting other Experiences to Excel: