The purple Crowd Leads tab has a number of settings which affect how your participants join your experience. It is also home to our Crowd Lead Capture Settings, where you can enable additional fields for your experiences. This lets you collect additional information from your participants, beyond just a nickname or first name.
The Participant Settings are various settings which affect your participants' accounts and how they access your experience. With these first two settings, you can decide when they should fill out the Crowd Lead fields and whether or not they can set their own nickname.
Participants Sign In First
When this setting is enabled, it requires participants to sign in (entering their nickname and Lead Capture Data, if enabled) immediately when first entering your experience. If disabled, it will require them to sign in after answering their first question, posting, etc.
Disabling it can be handy for use-cases where the user is free to approach a display, their interest piqued by the Projector View, and want to answer your questions, share their thoughts on the Social Wall, or participate in your Trivia Game. This could be especially great for any kind of event format with walk-up participants, such as trade shows, at a central hub for your event, etc.
When enabled, Auto-Generate Names will create a random nickname for each participant who joins your experience. They will be something like DaisyFlower5, SunSurfer2, FastFlyer1, or SunriseSkater9. This can be helpful for keeping participants anonymous, as the Rankings Leaderboard won't display their actual names, nor will your users' posts on Social Walls.
It will also prevent your participants from entering, shall we say, inappropriate names when they join your experience. If you are worried about participants entering something cheeky, this setting will stop that.
These settings will determine how Crowdpurr should handle participants refreshing the Mobile View and what happens if they try to log in from a different device.
Allow Multiple Sign-Ins
Normally, Crowdpurr will remember a mobile device and player once they log into an Experience. Even if the mobile device's browser is refreshed, the device gets turned off and on, the device is signed off for hours, etc., Crowdpurr will still remember the device, participant, and their status in the experience.
Sometimes there are situations where you may want to allow devices, when refreshed, to have the ability to drop the current nickname and create a new account. For example, if your event is sharing devices (like community iPads at a school) between games and/or you simply want to allow participants to change their nickname or switch to an anonymous post.
If you turn on Allow Multiple Sign-Ins, upon a browser refresh, Crowdpurr will ask if the user wants to continue as the same player or create a new player. If you don't have this setting turned on, each device will retain the nickname first input when the device first accessed the Social Wall.
|With Allow Multiple Sign-Ins Enabled||With Allow Multiple Sign-Ins Disabled|
Upon refreshing browser, Crowdpurr asks if the user wants to create a new sign-in. If so, they will enter a nickname, fill out any active Crowd Lead Fields, and proceed to the question.
Upon refreshing browser, Crowdpurr does not allow a new sign-in and shows previous the answer that was cast. They will continue to use their previous participant account and data.
Allow Participants to Sign Back in
Enabling this setting will allow your participants to reuse the same account, even if they would otherwise be locked out. This would be especially helpful if you'll have multiple experiences at your event, or if players would play on different devices throughout your event.
To use it, you will need to have either the Email Address or Phone Number field enabled. When a player tries to join (or rejoin) the experience, Crowdpurr will check if their information is already in your experience. If it finds their info, it will sign them in as that user. This will prevent duplicate entries for the same participant, letting them keep their score in Trivia Games, and keeping their results and information all in one spot in other experience types.
Sharing Participant Devices
If your participants will need to share devices at your event, this setting will likely come in handy.
Auto-Reset Participant Devices
Formerly known as Booth Tablet Mode, this setting will force the Mobile View to reset to the sign-in page after a participant completes your Trivia Game or Poll, or after a certain length of time passes with no activity. This makes it very easy to set up an experience for your trade show, walk-up survey, or other use-cases where participants may want the freedom to join your experience autonomously. That way, the next user to join can start from a clean slate, ready to sign in and post or answer your questions straight away.
Crowd Lead Capture Fields
The Seminar Plan allows you to enable additional Crowd Lead Capture fields for your experiences. With additional fields enabled you could use your Crowdpurr experience to assemble an email or phone-number list of all your participants. Or you might collect age information or a ZIP code for where your participants are located.
The following additional lead capture fields are available to be enabled on any of your experiences:
- Last Name
- Email Address
- Country & Country Code
- ZIP Code
- Phone Number
We're continually adding new available fields to choose from. If you need to use a field that is not listed above please email firstname.lastname@example.org and we'll see if we can accommodate your request.
NOTE: Requests for custom data fields (e.g. cable provider, graduation date, etc.) can be added at a Crowdpurr Custom a la carte cost. Email us for more information.
Enabling Lead Capture Fields
If you're a Seminar Plan subscriber or above, simply click on the purple Crowd Lead Capture tab on the Experience Dashboard. On the right side, under Advanced Fields, you may enable any of the listed lead capture fields.
Field Required Settings
Each lead capture field also has a Required? checkbox. If you check the Required? box this means that the Mobile View will require that the field be completed before your participant may enter your Experience. If you have the Required? field unchecked then entering this field is optional for your participants.
You may want to leave the Required? boxes unchecked as forcing participants to enter lead capture fields may dissuade them from joining your Experience. However if any given lead capture fields are essential, then you should make sure that the Required? checkbox is checked.
Mobile View Sign-In Page
Upon enabling a field, it will add that field to the "Sign-In" page of the Mobile View. The Mobile View is what your participants use to interact with your Crowdpurr Experience. The "Sign-In" page will have every field that you have enabled.
Exporting Lead Capture Data
When your Experience has ended, you can export your participants' lead capture data on the Crowd Lead Capture tab, under the Participants page.
Simply click on the red Export Crowd Lead Data button and all of your participants' input data will be exported to an MS Excel-compatible comma-separated values (CSV) file called CrowdDataCaptureExport_timestamp.csv. This spreadsheet will list each participant on their own row along with each field of data that was collected.
This is an export of all the input data capture fields from your participants. So if you enabled email, phone number, age, country, etc. these would be included in the export. This allows you to build a contact list, add contact data to a database, etc. The Lead Capture Data export is the only data export in Crowdpurr that will include all of the fields you have collected from your participants. Other types of exports such a Trivia Rankings or Poll Votes will include basic fields and a Player ID but will not include fields like "Age" or "Country" for example.
This is a great way to archive your participants and capture their lead capture fields such as email, phone number, name, age, etc. You can then use this data for further analysis, marketing, contact lists, etc.