Starting & Pausing the Social Wall

You're now ready to start your first Social Wall. When you first create a Social Wall it is in the "Ready" state. While in the "Ready" state, your crowd will not be allowed to post any messages to your Social Wall through Crowdpurr. Any posts made on Twitter and Instagram that mention your #hashtag or @username will not publish to your Social Wall until your Social Wall is started.

Starting a Social Wall

To make your Social Wall "Live" and allow publishing of posts through Twitter and Instagram and allow your crowd to post through Crowdpurr, you need to "Start" it. To start a Social Wall, simply click on the green circular "Play" button under the "Control Center" heading in the upper-left-corner of the Experience Dashboard. After clicking the "Play" button your Social Wall is now in the "Live" state.

If your crowd is posting through Crowdpurr, your Social Wall will now display the header message and allow them to post if they are currently logged into your Social Wall on their mobile device (more on this later). Additionally, Crowdpurr will start querying Twitter and Instagram for the #hashtags you specified. The play button now turns into a pause button if you need to pause your Social Wall.

Pausing a Social Wall

During your live event and Social Wall, there may be times when you want to pause posting. Pausing your Social Wall will temporarily stop your crowd from posting messages via Crowdpurr and will show the crowd a "Social Wall Paused, Will Resume Shortly" message on their mobile devices. Additionally, querying of Twitter and Instagram will pause.

To pause a Social Wall, simply click on the gray circular "Pause" button under the "Control Center". To unpause a Social Wall and resume posting, simply click the button again which has now turned into the "Play" button to indicate that this will resume your Social Wall.

Next Steps

Now that you know how to Start and Pause your Social Wall, you're ready for the next step Testing the Social Wall's Mobile Client.