Check out our Getting Started section which has step-by-step tutorials for creating and running each of our interactive experience types.
Yes! We just added a new trivia format called CPQ Trivia which is our spin on the HQ-style "Last Man Standing" format of trivia. Check it out in this article CPQ Trivia Explained.
We don't offer any free trials of our Premium Plans. We do offer a completely free Basic Plan that offers quite a bit of functionality including allowing you to create, launch, and practice every experience type. You can demo it to your friends, colleagues, clients, etc. The free Basic Plan is limited to three questions per experience, a maximum crowd size of fifteen, and a user maximum of three experiences.
Additionally, if you sign up for any Premium Plan and find that it doesn't suit your needs, we offer a complete 100% refund if requested within seven days of upgrading and you did not use Crowpurr for any actual live events.
Crowdpurr is entirely web-based. From the Experience Dashboard, to the Projector View, to the Mobile View. To connect to your experience (e.g. Trivia Game, Poll, Social Wall, etc.) your crowd simply opens up their mobile device (e.g. smart phone, laptop, tablet, etc.) and navigates to crowd.live by entering "crowd.live" in their mobile web-browser's address bar. The crowd can also search "crowd.live" in Google or Bing. They then enter the Experience Code from your experience. The Experience Code is shown on the bottom of the Projector View. You can also email, text, or verbally announce your audience the Experience Code.
Additionally, you can email, text, or display the full URL to your Experience. The URL format is simply crowd.live/12345 where "12345" is your Experience Code. So if your Experience Code is "ABC123" for example, the full URL to your Experience is simply crowd.live/ABC123.
Yes! Crowdpurr is designed for you to practice as much as you want in order to learn the platform. We want you to feel comfortable ahead of your actual event. This is why we give you 30 days on every upgrade.
There is no consequence for practice-runs. You can practice as much as you want on any Experience. You can play through an Experience and easily reset it when finished so it's ready to go for another practice-run or your actual event. Resetting simply removes all existing crowd responses and puts your Experience in the initial state. It does not remove your added questions or answer options. There's no way to "mess up" your Experience by practicing. If in doubt, reset!
To learn how to reset an Experience, check out Resetting a Trivia Game, Resetting a Poll, and Resetting a Social Wall.
The Experience Dashboard is the first of three main web-based components of Crowdpurr. The Experience Dashboard is used to create, build, configure, and ultimately run your interactive experience (e.g. Trivia Game, Poll, Social Wall, etc.). It is accessible from any web-browser by logging into app.crowdpurr.com and then choosing any Experience you've created. You're also immediately taken to the Experience Dashboard of any newly created Experience.
The Experience Dashboard is designed to be shown on the main laptop or computer screen while you connect an external projector or HDTV to display the Projector View of your Experience.
You may have multiple "host" users log in with the same credentials to edit and run separate Experiences created under the same account.
The Projector View is the second of three web-based components of Crowdpurr. The Projector View is used to display an overall presentation-style view of your Experience (e.g. Trivia Game, Poll, Social Wall, etc.) that is designed for your entire audience to see while they also use their mobile devices to interact.
The Projector View makes it easy for your crowd to quickly see the current question, the live answer results for the question, the correct answer, and the live rankings (for a Trivia Game). As a host, you can control what the Projector View shows at any time.
The Projector View is designed to be shown on a connected Projector or HDTV. The Projector View is opened by clicking the large "Projector View" button in the upper-right corner of the Experience Dashboard. This will open a new browser tab that can be dragged to any connected external display devices (e.g. a Projector or HDTV). If your computer is in "Extended Desktop" mode, you can then display the Projector View on any your connected external device for your crowd to see and keep the Experience Dashboard on your main laptop or computer screen for you to use to control your interactive Experience.
The Projector View is optional and is not required. Everything your crowd needs to see is also available on the Mobile View in case your crowd is not in the same geographical location (e.g. conference room, presentation hall, etc.)
The Mobile View is the third of three web-based components of Crowdpurr. The Mobile View is what your audience sees on their mobile device when they join your interactive Experience (e.g. Trivia Game, Poll, Social Wall, etc.) by going to crowd.live in their mobile web-browser. The Mobile View allows your audience to enter an Experience Code, enter personal information like their nickname for Trivia Games, answer questions, play trivia, view results, and see live player rankings.
The Mobile View works on all major mobile devices such as iPhones, Androids, iPads, Samsung tablets, laptops, Microsoft Surface, Macbook Pro, and Macbook Air. All that is needed is a modern web-browser to join the Experience.
As a host, you can test out the Mobile View by clicking on the large "Mobile View" button in the upper-left-hand corner of the Experience Dashboard. This will open an actual Mobile View to your Experience in a desktop-based web-browser tab. You can also test by simply using your actual mobile-device to try out your Experience exactly as your crowd will use it.
At this time we do not. We've found that the most friction-free experience for your crowd is to simply navigate to a URL in their mobile-browser (e.g. Safari, Chrome) on their device versus having to search for native app in the app store, put in their credentials to download, wait for the download, wait for the install, etc. With Crowdpurr you simply navigate to crowd.live and enter your experience code. You can also do a Google search for Crowdpurr. Our website has a code-input at the top.
Our platform is designed to handle this. Upon waking their phone, the crowd-member will be taken back to exactly where they left off or wherever the experience is currently at. Even if it's hours or days later, for example, the next day at a multi-day conference.
No, your crowd can use their cellular data connections as long as your crowd-size isn't so large that the geographical area's cell-tower coverage cannot support the crowd-size (this is unusual). Most metropolitan areas, especially hotels and conference venues have adequate cell-tower coverage to support up to several thousand users. Additionally, you and/or your event-space can provide WIFI access for your crowd. Most major hotels and conference venues provide high-end WIFI to support the capacity of their event-space.
The Experience Dashboard and Projector View take about 2.2 megabytes (MB) to download the first time to your computer/laptop. This download only occurs once. Once downloaded, making updates to the game is extremely bandwidth-effective as you're only sending small user commands to the server (e.g. next question, show live answer results, etc.) These instructions are on an order of Kilobytes (kB) (i.e. very small), so you don't need a high bandwidth connection to run the game.
The Mobile View for each user is about 600 kBs (so just over half a megabyte). This is quite small and downloads fast for most mobile devices whether they have a 3G, 4G, LTE, or WIFI connection. It may be slightly slow on a 3G connection (e.g. up to four seconds). Like the Dashboard and Projector View, once the Mobile View is downloaded, answering questions and getting updates from the Experience are extremely small. Usually a few kBs per instruction.
Crowdpurr is designed and performs well for any type of connection - as long as there is a working connection to the Internet (e.g. WIFI, cellular data, etc.)
Do be mindful that most consumer-grade WIFI routers can only handle 10 - 20 connections before overloading. To support several hundred (or thousand) simultaneous connections via WIFI you will need access to an enterprise-grade WIFI system. Most convention centers and venues that advertise WIFI provide the necessary performance to support their venue's capacity. Because of WIFI often being unreliable, we recommend participants use their cellular data connection if possible. Most cellular data connections provide more than enough bandwidth and requires less steps (e.g. joining a WIFI network, entering password, etc.) to join in your interactive experience.
Note: If your Experience has a lot of participants and thus participant responses, processing data on the server may take several seconds (e.g creating the Ranking Leaderboard in a Trivia Game). This is regardless of your Internet connection quality or bandwidth. It may appear that data is taking several seconds to load, but it is actually just processing on the server to be delivered to your Dashboard or Projector View. This is normal with high-participant Experiences (e.g. a few thousand and above).
Yes! On-site tablets (or smartphones, laptops, desktops, etc.) can be logged in to your interactive experience to allow participants to sign in with their lead-capture data (e.g. "Enter Your Email") and complete the experience (e.g. Trivia Game, Poll, etc.). Afterward, the tablet will automatically reset for the next participant in line!
Additionally, you can hide the Experience's URL Bar on the Projector View so that participants may only join your interactive Experience by using your on-site devices. Or you can display the URL Bar so that participants may use both on-site devices or their own mobile device.
Yes! Your Trivia Game can be accessed by anyone in the world on the Internet. Additionally, you can log in into your Crowdpurr account from multiple locations to open multiple Projector Views to display at different gatherings of players separated geographically.
We have an entire section dedicated to this topic. Please check out the help section Connectivity & Setup.
An experience is any interactive application created in Crowdpurr. Polls, Trivia Games, Social Media Walls are all experience types. You can create multiple experiences. Your plan's experience limit simply refers to the quantity of simultaneous experiences you are allowed to create and run at the same time. If you're on the Classroom Plan, for example, you may not create more than ten experiences. However, you can run, test, and re-run experiences as many times as you like. They do not get used up or run out per se. If you reach the experience limit of your plan, you simply need to delete some of your older experiences or upgrade to a higher plan. Check out the article What is an Experience? to learn more.
You can absolutely use Crowdpurr for online quizzes and trivia games. Your participants can be anywhere in the world as long as they have Internet access. Crowdpurr is oriented more toward in-person live events, but our service works perfectly fine without a "centralized" audience or screen (e.g. Projector View). All data (e.g. questions, answers, live vote results, correct trivia answers, rankings, leaderboards) is published and available on the Mobile View for your participants. You can even do hybrid events where some participants are at a live-event and some are participating remotely. Or even mix multiple different live audience events at various geographically separated locations!
When you create a poll or trivia game, it gets assigned a unique "experience code" for your participants to join in their browsers (from their mobile phones, tablets, computers, etc. - it doesn't matter what kind of device is used). You can then share/email/tweet a URL based on that code. So if your code is "123XYZ" your poll/trivia URL would be:
crowd.live/123XYZ
Or your participants can simply visit crowd.live and enter the code 123XYZ.
When sharing an experience online, keep in mind the total participants of your poll/trivia game. Your plan's audience limit will still be enforced and you may need a higher level plan to accommodate a wider audience online. If you're sharing worldwide, you may have more participants than you think. You can always reset polls or trivia games at any time to allow more participants but that also resets any existing scores.
You can also custom your experience code if you're on the Seminar Plan. Check out Customizing Access Codes For Experiences
Additionally, you can actually use a custom URL if you're on our Conference Plan or higher. Check out Set Up A Custom URL For An Experience
Audience Size refers to how many people can participate per interactive experience. For example, if you are on the Seminar Plan your audience size is 500. You're also allowed to have 25 Experiences. This means that each one of your interactive experiences could have up to 500 people participating at the same time.
Your interactive experience(s) will not allow more participants than your Audience Size limit. Any participants over the limit will receive a friendly message stating the the interactive experience has reached its participation limit. You can always reset an experience to allow more participants but this will also reset any existing poll results and trivia scores.
We're working on adding an option to automatically upgrade your account to the next plan if you go over your Participant Limit. This should be available soon.
When you create an experience it comes with a unique five-digit code that your crowd must use to access your experience. This prevents anyone on the Internet from joining your experience without knowledge of your unique code. At your event, the Experience Visualizer visually displays your unique code to your audience. However, if you broadcast, tweet, or otherwise share your experience code on the Internet or elsewhere, then yes, anyone who knows the code could join, but only while your experience is "Live". Keeping your experiences "deactivated" while not using them is a good practice to further prevent unwanted participation.
Crowdpurr takes customer and participant data privacy very seriously. Crowdpurr never rents, sells, or provides your response data to third parties and never will. Because you are trusting our service with potentially private and sensitive information we would consider it a violation of your patronage to financially benefit from your personal data. All of this is outlined in Crowdpurr's Privacy Policy and Terms of Service.
The Crowdpurr platform uses best-in-class security technology. Your data is 100% secure, private, and protected using the Amazon Web Services (AWS) cloud. We use the highest grade of encryption (SHA-256 AES/CBC mode encryption) to protect client data across SSL (secure socket layer) protocols. That is why you see the green padlock on the URL in your address bar when using Crowdpurr (in both the Experience Dashboard and the participant Mobile View). The padlock signifies that any sensitive data you transmit to us online is protected, safe, and secure from hackers and SQL injectors, for example.
In compliance with GDPR, all of your event and participant data may be reviewed, exported, and/or permanently deleted at any time including your entire account.
Yes, Crowdpurr is compliant with GDPR regulations regarding empowering online users with visibility and control over the data they submit to websites and Internet applications.
Crowdpurr host-users have complete visibility and control to review and manage all of their experiences and participant data including having the ability to export and delete their data. Additionally, host-users can permanently delete their account and data if desired.
Crowdpurr participant-users can also review and manage all of their submitted votes and trivia answers including having the ability to export and delete their data. Additionally, participant-users can permanently delete their account and data if desired.
All of Crowdpurr's legal agreements are available for review at Privacy Policy and Terms of Service.
Crowdpurr's platform is hosted on the Amazon Web Services (AWS) cloud. It's one of the largest and most secure cloud-providers in the world. It's used to run massive services like Netflix, Lyft, and Spotify. We use multiple server instances for robust application redundancy and each server is tested for several thousand simultaneous crowd-members using the platform. Additionally we have a team constantly monitoring our servers' health. We have years of experience perfecting our platform and have seen every type of situation, from major crowds and large companies to small niche experiences, and improved our platform because of it. It is very, very unlikely the servers will go down during your event. If they do, it's likely AWS has went down in some way, which likely means half the Internet is also down. AWS (and Crowdpurr) are very quick to restore any outages.
Yes and yes. Crowdpurr allows the same user account to log into as many different experiences as you want and run them at the same time (i.e. multiple people logged in with the same account running separate experiences at the same time). You may also edit more than one experience at the same time with the same account. You can create and run as many experiences simultaneously as your plan allows (see above question). However, you cannot edit the same experience with more than one user. This will cause user-interface issues as only one question can be edited at a time per experience.
Yes. Crowdpurr is subscription-based and gives you thirty days to learn, set up, practice, and execute your interactive experiences. You simply need to downgrade before your thirty-day license period ends and you will only be charged the one-time cost.
For more information check out the article How Does Crowdpurr's Subscription Billing Work?
Yes. Upon upgrading to a higher-level plan you will be refunded the remainder of your thirty-day billing period of your existing plan. You will then be charged for a new thirty period on the higher level plan. For example: if you have the Classroom Plan for fifteen days and decide to upgrade to the Convention Plan, you'll be refunded approximately one-half of the $49.99 charge ($24.99) and then charged $249.99 for a new thirty-day billing cycle.
You cannot purchase or upgrade to any Premium Plan for less than a thirty-day period. For more information check out the article How Does Crowdpurr's Subscription Billing Work?
Simply log into app.crowdpurr.com, click on "Plans" on the left navigation column, then click on "Downgrade Plan" under the free Basic Plan box. For more information check out the article Downgrading A Premium Plan?
Yes, all of your experiences, results, and data are saved securely in our cloud. You can downgrade for as long as you like and later re-upgrade when you need to use one of the Premium Plans again. For more information check out the article How Does Crowdpurr's Subscription Billing Work?
Yes, we can invoice you and you may pay by your chosen payment method. But we require that you upgrade to a Yearly Plan. For more information check out the article Requesting Invoices from Crowdpurr.
Yes! Crowdpurr respects the service that non-profit/charitable organizations provide. Organizations that hold a valid charitable status with either the IRS (United States) or a local tax service/charity commission qualify for the discount.
However, unfortunately the following types of organizations do not qualify:
- A legislative or political activity organization
- A school, college, or university
- A government office
- An organization that attempts to influence public opinion
- A hospital or health-insurance organization
- A private grant organization
We are currently offering a discount of 20% off monthly plans and 25% off yearly plans. Please share with us about what your project/company does at hello@crowdpurr.com and provide us a copy of your non-profit license or federal EIN (United States) and we'll get you set up!
No problem, chat with us below, submit a ticket above, or send us an email.
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